Proof of purchase
Order number, purchase date and receipt, tax invoice or order confirmation showing the sales channel.
After-sales service
Report a product issue and track your request
So our team can review and coordinate support
Get support
Submit product details and proof of purchase through our company's after-sales form.
The form and status tracker open in a new tab.
For customers who purchased through
Our company's authorized sales channels only
SHOPEE and LAZADA
- E-Express Official Store
- Techwarehouse.co.th
- JDC Online Store
Attach proof of purchase showing one of the stores or channels above so our team can verify service eligibility.
Prepare before submitting
Complete information helps our team review your request.
Product and issue details
Model, serial number if available, a description of the issue and relevant photos.
Contact information
Purchaser name, phone and email. Keep your request number after submission to track progress.
Ask about the process before shipping 088-259-8352 or Contact us
Information provided is used to verify and follow up on after-sales service. Privacy Policy